Frequently Asked Questions - Vehicle Policies & Usage

Cars are provided with a full tank of fuel or whatever and should be returned with the same. If returned with less fuel, refueling charges will apply. Alternatively, you can opt for a prepaid fuel plan.

Yes, most rentals come with a standard mileage limit . Exceeding the limit will result in additional charges based on a per-kilometer rate.

Yes, but additional drivers must be registered at the time of rental and provide their valid driving license. An extra charge may apply for each additional driver.

Rental vehicles may only be driven within the UAE. Driving outside of the country (e.g., to Oman) is prohibited unless prior approval is obtained and additional insurance is purchased.

Any traffic fines incurred during the rental period are the renter’s responsibility. Fines will be billed to your account, including a service fee, and can be deducted from the deposit or charged separately.